Effective Date: 3 September 2025

At AkyuNatural, we care about your satisfaction and results. That is why we offer a Money Back Guarantee under specific conditions. Please read this policy carefully before applying.

1. Eligibility Criteria

To qualify for the Money Back Guarantee, you must:

• Purchase the complete recommended kits/products directly from our official website www.akyunatural.in.

• Use the products regularly and consistently for the defined eligibility period (this varies depending on your health or product profile).

• Provide clear before-and-after images showing product usage during the treatment period.

• Follow the recommended usage instructions as provided with the product or by our support team.

• Raise a refund request within 30 days after completing your eligibility period.

⚠️ Please note:

• Eligibility duration is defined individually (it is not the same for every customer).

• Customers who do not meet these conditions are not eligible for a refund.

1. Eligibility Criteria

To qualify for the Money Back Guarantee, you must:

• Purchase the complete recommended kits/products directly from our official website www.akyunatural.in.

• Use the products regularly and consistently for the defined eligibility period (this varies depending on your health or product profile).

• Provide clear before-and-after images showing product usage during the treatment period.

• Follow the recommended usage instructions as provided with the product or by our support team.

• Raise a refund request within 30 days after completing your eligibility period.

⚠️ Please note:

• Eligibility duration is defined individually (it is not the same for every customer).

• Customers who do not meet these conditions are not eligible for a refund.

2. Conditions That Make You Ineligible

You may not be eligible for the Money Back Guarantee if:

• You have pre-existing medical conditions or develop health issues during the regimen that affect product performance.

• You fail to follow the usage instructions or skip regular usage.

• You purchase products from unauthorized sellers instead of our official website.

3. How to Apply for Refund

To raise a Money Back Guarantee request:

• Email us at akyunatural@gmail.com with your latest order number and supporting images,
  OR

• Contact our support team via the “Help & Support” section on our website.

4. Refund Process

• Once your request is raised, we will verify all eligibility criteria.

• If approved, your case may be reviewed by a qualified professional.

• Refund approval will be based on the professional assessment and verification of your results.

• Once approved, refunds will be processed to your original payment method within 7–10 business days.

5. Important Notes

• The Money Back Guarantee applies only to results seen during your defined eligibility period. It does not cover outcomes beyond that period.

• Refund decisions made after verification are final and binding.

• Shipping charges, COD fees, and any additional service fees are non-refundable.